Returns & Exchanges
Since every item is custom-made specifically for you, we do not accept general returns or exchanges for:
Ordering the wrong size
Buyer’s remorse
Color or design preference changes
Incorrect address entered at checkout
To help avoid sizing issues, we provide detailed size charts and product descriptions on every listing.
However, we understand mistakes happen and we always aim to treat customers fairly.
Damaged, Defective, or Incorrect Items
If your order arrives:
damaged,
misprinted,
defective, or
incorrect,
please contact us within 30 days of delivery and we’ll make it right as quickly as possible.
When reaching out with an issue, please be sure to include:
Your order number
A brief description of the issue
Clear photos of the item and packaging
Cancellation Policy
Orders may only be canceled or changed within 2 hours of purchase, as production begins quickly after orders are submitted.
Shipping Note:
Some products are fulfilled from different locations. If your order contains multiple items, they may arrive in separate packages at no additional cost to you.
Contact Us
If you have any questions or concerns, we’re here to help.